POSITION TITLE: Housekeeping Supervisor
REPORTS TO: Housekeeping Manager
DEPARTMENT: Housekeeping
Starting Wage: $16.00
SUMMARY:
To ensure that the highest standards of cleanliness are maintained at the casino in both public and back of the house areas in accordance with the procedures and policies of GRC. Will occasionally be called upon to drive GRC vehicles to provide transport of staff between Bay cabins and/or campgrounds and casino property.
DUTIES AND RESPONSIBILITIES:
It is the responsibility of the Housekeeping Supervisor to ensure the highest standards of cleanliness and daily upkeep of all public and employee areas. He/she will help identify maintenance needs relating to necessary repairs and preventative maintenance. The Housekeeping Supervisor will be a hands-on housekeeper during shift. The Housekeeping Supervisor also assists the Housekeeping Manager with hiring, training, and scheduling staff to ensure adequate coverage based on workload and demands of the business. He/she enforces and oversees the disciplinary and conflict resolution procedures in accordance with GRC policies and procedures. It is the responsibility of the Housekeeping Supervisor to ensure that staff maintain a pleasant and friendly demeanor at all times and to instill in all staff, by example, that guest satisfaction and exemplary service are the standards to be maintained at all times. He/she will assist with regular performance appraisals of all staff. Must be available for shift rotation when required. Will need to know or learn basic computer skills. Employee shall comply with all BSA/AML regulations, reporting, and training requirements – Specifically those in the Grand River Casino Written System of Internal Controls (and appendices) for BSA/AML Compliance.
PREREQUISITES:
Must be 21 years of age or older. Must qualify for a Tribal Non-Gaming license. Must have a valid driver’s license.
EDUCATION:
High school diploma or GED required. Must be able to communicate in the primary language of the workplace.
EXPERIENCE:
Knowledge of commercial housekeeping in a hotel/restaurant environment preferred. Must understand staff scheduling and be familiar with commercial cleaning supplies and equipment.
PHYSICAL:
Requires stamina for constant movement of walking, bending, kneeling, stooping, reaching, repetitive emotions, pushing heavy cleaning equipment; must have the ability to lift forty (40) pounds frequently and up to sixty (60) pounds occasionally. Must possess the hand and finger dexterity for using tools and equipment.
All Applicants Must
- Qualify for the requirements of the position for which they are applying.
- Qualify for the appropriate gaming license if required.
Benefits Available to Employees
- Competitive Wages
- Exceptional Career Advancement Opportunities
- Weekly Pay
- Wide-ranging Work Schedules
- 401K Plan with a match up to 5%
- Affordable Comprehensive Insurance Plan Including:
Health, Dental, Prescription Drug, Vision Care, Life and Disability Insurance, we also offer Low Cost Family Plans - PTO for Full Time Employees
Year Total Earned a Year
1st year 2+ weeks
2nd-4th year 3+ weeks
5th year + 4+ weeks - Cash Bonus for Full Time Employees for Perfect Attendance
- Employee Activities
- 50% off on meals in the Rivers’ Edge Restaurant
- 20% discount on merchandise in the Gift Shop
Candidates that are selected for employment are subject to drug and alcohol testing. Failure to adhere to and successfully pass testing will result in revocation of job offer.
Please email Grand River Casino and Resort for additional employment information.