POSITION TITLE: Wait Staff
REPORTS TO: Food & Beverage Director/Supervisors
DEPARTMENT: Food & Beverage
To provide customer service and ensure guest satisfaction while performing all required duties of the job. To work with all of your fellow GRC employees together as a team.
DUTIES AND RESPONSIBILITIES:
Wait Staff will seat the guests and take their orders using suggestive selling techniques. He/she services the guests by serving drinks, taking and delivering orders and completing follow-up checks in an appropriate time frame. Wait Staff is responsible for operating the cash register and accounting for all sales. He/she maintains the cleanliness of the restaurant, including busing of tables. He/she will assist in restocking of the Wait Staff area, dessert cooler and tableware and any other duties as assigned by the Food and Beverage Director and/or Supervisors. Wait Staff will be willing to cross-train for other positions within the Food and Beverage department. Employee shall comply with all BSA/AML regulations, reporting, and training requirements – Specifically those in the Grand River Casino Written System of Internal Controls (and appendices) for BSA/AML Compliance.
Must be 18 years of age or older. Must qualify for a Standing Rock Sioux Tribal Non-gaming license. Must have 20/20 corrected vision and not be color blind. Must have the ability to pass TIPS training and to obtain a food handler’s card. Must have great customer service skills.
Three months experience in the restaurant field preferred but not necessary. Must possess knowledge of basic mathematical skills.
Must be physically able to withstand continued walking and standing for periods of 8 hours or more and be able to withstand bending, reaching, grasping and lift up to 50 pounds occasionally.
All Applicants Must
- Qualify for the requirements of the position for which they are applying.
- Qualify for the appropriate gaming license if required.
Benefits Available to Employees
- Competitive Wages
- Exceptional Career Advancement Opportunities
- Weekly Pay
- Wide-ranging Work Schedules
- 401K Plan with a match up to 5%
- Affordable Comprehensive Insurance Plan Including:
Health, Dental, Prescription Drug, Vision Care, Life and Disability Insurance, we also offer Low Cost Family Plans
- PTO for Full Time Employees
Year Total Earned a Year
1st year 2+ weeks
2nd-4th year 3+ weeks
5th year + 4+ weeks
- Cash Bonus for Full Time Employees for Perfect Attendance
- Employee Activities
- 50% off on meals in the Rivers’ Edge Restaurant
- 20% discount on merchandise in the Gift Shop
Candidates that are selected for employment are subject to drug and alcohol testing. Failure to adhere to and successfully pass testing will result in revocation of job offer.
Please email Grand River Casino and Resort for additional employment information.