Privacy Policy
Effective Date: July 8, 2025
Grand River Casino (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in person.
1. Information We Collect
We may collect the following types of information:
Personal Information:
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Full name
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Date of birth
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Email address
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Mailing address
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Phone number
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Government-issued identification (e.g., driver’s license or tribal ID for verification purposes)
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Payment information (for reservations, purchases, or event bookings)
Non-Personal Information:
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Browser type and version
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IP address
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Device type
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Pages visited and time spent on our website
2. How We Use Your Information
We use your information to:
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Process transactions and reservations
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Provide customer service and respond to inquiries
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Manage promotions, sweepstakes, and loyalty programs
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Improve website performance and user experience
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Comply with legal obligations and regulatory requirements
3. Sharing of Information
We may share your information in the following scenarios:
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With third-party service providers who help us operate our business (e.g., payment processors, email services)
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When required by law or government regulation
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To protect the rights, property, or safety of Grand River Casino, our staff, guests, or the public
We do not sell or rent your personal information to third parties for marketing purposes.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. These tools help us understand usage patterns and customize content. You can control cookie settings through your browser preferences.
5. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Choices and Rights
Depending on your jurisdiction, you may have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your information
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Opt out of certain data uses (e.g., marketing communications)
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties and encourage you to review their policies independently.
8. Children’s Privacy
Grand River Casino does not knowingly collect personal information from individuals under the age of 18. Our services are intended for guests who are of legal age to participate in gaming activities.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
Grand River Casino & Resort
27903 US-12, Mobridge, SD 57601
Owned by the Standing Rock Sioux Tribe
Located four miles west of Mobridge on Highway 12
Phone: (605) 845-7104
Hours: 7:00 AM to 2:00 AM – Daily